Return Policy
Return & Exchange Policy
We want you to be completely satisfied with your purchase, and we’re here to make things right if anything goes wrong. Please read our return and exchange policy below:
Exchanges for Defective Items:
If you receive a defective or damaged item, we’re happy to offer an exchange. To be eligible for an exchange, please notify us within 7 days of receiving your order, and we'll guide you through the process.
Return Shipping:
Customers are responsible for shipping costs when returning items, including defective ones. We recommend using a trackable shipping service to ensure that your return is safely received.
Condition of Items:
All returned or exchanged items must be in their original condition, unused, and with any tags or packaging intact. We reserve the right to deny exchanges if the items do not meet these conditions.
How to Initiate an Exchange:
- Contact us with your order number and details of the defective item.
- We will review your request and provide instructions for returning the item.
- Once we receive the returned item, we will process your exchange and ship out the replacement as soon as possible.
Non-Defective Returns:
At this time, we do not accept returns for items that are not defective. Please carefully review your order before completing your purchase.
Thank you for shopping with us!